Effective Date: 10 Nov 2017
Revised Date: 25 July 2025
|
|
Privacy Statement
|
|
Your personal information is important to Paramount Transportation Systems. In order to facilitate your
relocation information about yourself, those accompanying you, the location of your possessions, contact
information, details about your possessions, collection of documents, information necessary to interact with
governmental agencies and any necessary information concerning your employment if applicable will be
collected and utilized. If you are relocating with a corporation or on your own some of the aforementioned
information may be provided by your employer, your relocation company or an overseas freight forwarder
consigning services to one of our offices on your behalf.
Paramount Transportation Systems operates globally, as such, your personal information is subject to the
EU General Data Protection Regulations (GDPR), the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the
UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) Principles,
any local laws as well as laws present in Canada, Germany, and Singapore. This Privacy Statement details
the information we gather and what we do with it. Information provided or obtained during this process is
Paramount Transportation Systems' confidential information unless expressly stated otherwise.
This means Paramount Transportation Systems does not sell or share personal information for monetary or
commercial benefit, nor for behavioral advertising, consistent with the definitions under the CCPA/CPRA and
PIPEDA. Paramount Transportation Systems may share information with other companies in conjunction with
your physical move. Paramount Transportation Systems operates both as a controller and processor. Upon
conclusion of your relocation and within the limits of the law all personal information will only be kept as long
as needed to comply with legal and contractual obligations; as such, personal information will no longer be
shared, information will be archived and information will eventually be anonymized.
|
|
What We Gather & What We Do With It
|
|
Personal information identifies the specific individual associated including name, address, phone numbers,
email, driver's license, passport, work visa, bank account information, Tax ID, etc.
|
• |
All personal information collected is necessary to arrange services, facilitate your relocation and interact with authorities. |
|
• |
Personal information will only be shared with those parties or authorities involved in facilitating your relocation. |
|
• |
Paramount Transportation Systems remains responsible and liable under the EU-U.S. DPF Principles, the UK extension to the EU-U.S. DPF,
and/or the Swiss-U.S. DPF Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the
Principles unless Paramount Transportation Systems proves that it is not responsible for the event giving rise to the damage.
|
|
• |
Paramount Transportation Systems and their network suppliers have strict private policies in place. |
|
• |
Paramount Transportation Systems does not share or sell any information with/to marketers. |
|
• |
Paramount Transportation Systems acts as both a controller and processor of the information at the direction of the client and or client and account. |
|
• |
Any individual who seeks to access, correct, amend or delete inaccurate information should direct their
request to Paramount Transportation Systems. Paramount Transportation Systems will review the inquiry
or discuss the inquiry with the controller and reply within a reasonable period.
|
|
• |
Paramount Transportation Systems reserves the right to disclose any information necessary to identify,
contact or bring legal action against anyone who may be intentionally or unintentionally violating,
causing harm/interference/injury to Paramount Transportation Systems property, rights, other Paramount
Transportation Systems Customers, Governmental Agencies, etc.
|
|
• |
Paramount Transportation Systems may access and or disclose personal information in good faith as
the law permits, as required by law to comply with a subpoena or for administrative purposes.
|
|
|
Data Retention
|
|
Personal information will be retained as long as your record is active and thereafter consistent with
data retention policies. If you elect to cancel services or request we no longer use your information
Paramount Transportation Systems will cease to share your information, archive and anonymize as legally
and contractually allowable.
|
|
Suppliers & Third Parties
|
|
Paramount Transportation Systems may share personal information with clients, affiliates, and third-party
service providers as required to deliver contracted moving services and as allowed by law.
Paramount Transportation Systems may disclose personal information in the event of a merger, acquisition or
sale of all or a portion of its assets; in the event of such a change notice will be posted on the website as well
as any choices you may have.
The Paramount Transportation Systems supply chain is an important piece of how services are delivered.
Paramount Transportation Systems will take reasonable steps to ensure all suppliers are obligated to protect
personal information.
|
|
Transfer of Information and Location of Servers
|
|
Where personal information is transferred across borders, Paramount Transportation Systems implements
appropriate safeguards under applicable data transfer laws. These may include reliance on:
|
• |
Adequacy decisions issued by regulatory authorities; |
|
• |
Standard Contractual Clauses (SCCs) issued by the European Commission or UK ICO |
|
• |
International Data Transfer Agreements (IDTAs) in the UK |
|
• |
Binding Corporate Rules (BCRs), where applicable |
|
• |
Specific consent from the data subject |
|
• |
The Personal Data Protection Act (PDPA) (Singapore) |
|
• |
Additional technical, contractual, and organizational measures where required |
|
|
Compliance
|
|
Paramount Transportation Systems, Inc. complies with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF as set forth by the U.S. Department of Commerce.
Paramount Transportation Systems has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. DPF Principles and the UK Extension to the EU-U.S. DPF with
regard to the processing of personal data received from the European Union and United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF.
Paramount Transportation Systems has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. DPF Principles with regard to the processing of personal
data received from Switzerland in reliance on the Swiss-U.S. DPF. As covered entities, Paramount Transportation Systems - Washington LLC and Paramount Transportation Systems -
New Jersey LLC also adhere to the EU-U.S. DPF Principles, the UK Extension to the EU-U.S. DPF, and Swiss-U.S. DPF Principles.
If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data
Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.
Paramount Transportation Systems will offer EU, UK, and Swiss individuals whose personal information has been transferred to us the opportunity to choose whether the personal information
it has received is to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. An individual may opt-out of
such uses of their personal information by contacting us at privacy@pts-moves.com.
In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, Paramount Transportation Systems commits to cooperate and comply with the advice of the panel
established by the EU data protection authorities (DPAs), the UK Information Commissioner's Office (ICO), and/or the Swiss Federal Data Protection and Information Commissioner (FDPIC)
with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF.
If you should have a complaint or inquiry, please contact Paramount Transportation Systems:
|
|
Contact Information by Region
|
|
Region |
Contact Entity |
Contact Details |
United States
|
Paramount Transportation
Systems, Inc.
|
1350 Grand Avenue, San
Marcos, CA 92078 USA
Tel: +1 760.510.7986
Email: privacy@pts-moves.com
|
Canada
|
Paramount Transportation
Systems (Canada)
|
Same contact as above or via
Email: privacy@pts-moves.com
|
Germany (EEA)
|
Paramount Transportation
Systems - Europe GmbH Data
Controller
|
Hanauer Landstrasse 147-
149, 60314 Frankfurt am Main,
Germany
Email: privacy.eu@pts-moves.com
|
United Kingdom
|
Paramount Transportation
Systems - UK Liaison
|
Contact via
privacy@pts-moves.com
Liaison with UK ICO and
compliance under UK GDPR
|
|
|
Paramount Transportation Systems commits to refer unresolved privacy complaints to the EU Data
Protection Authorities (DPA's). If you do not receive timely acknowledgment of your complaint or if the
situation is not satisfactorily addressed, please visit the EU DPA's website at https://www.edpb.europa.eu/about-edpb/about-edpb/members_en
about-edpb/members_en or if the issue is Swiss related to the Swiss Federal Data Protection and
Information Commissioner (FDPIC) at https://www.edoeb.admin.ch/edoeb/en/home/datenschutz.html .If
your complaint is still not resolved through these channels, a binding arbitration option before a DPF Panel
may be available under limited circumstances. In the event of a privacy complaint within the United States,
Paramount Transportation Systems is subject to investigatory and enforcement powers of the U.S. Federal
Trade Commission.
In the event of a privacy complaint within the United States, Paramount Transportation Systems is subject
to investigatory and enforcement powers of the U.S. Federal Trade Commission. If you don't receive timely
acknowledgment or you are dissatisfied with your response from Paramount Transportation Systems, please
visit the FTC website at https://www.ftc.gov.
|
|
Additional Global Compliance Requirements
|
|
Personal information identifies the specific individual associated including name, address, phone numbers,
email, driver's license, passport, work visa, bank account information, Tax ID, etc.
|
• |
The UK General Data Protection Regulation (UK GDPR) |
|
• |
The UK General Data Protection Regulation (UK GDPR) |
|
• |
The Swiss Federal Act on Data Protection (revFADP) (Switzerland) |
|
• |
The Personal Information Protection and Electronic Documents Act (PIPEDA) (Canada) |
|
• |
The California Consumer Privacy Act as amended by the CPRA (CCPA/CPRA) (United States) |
|
• |
The Lei Geral de Protecao de Dados (LGPD) (Brazil) |
|
• |
The Personal Data Protection Act (PDPA) (Singapore) |
|
• |
Applicable data localization, cross-border transfer, and security laws in all countries from which data is
collected or to which it is transferred.
|
Where required, Paramount Transportation Systems ensures that appropriate data transfer mechanisms
are in place (such as Standard Contractual Clauses, International Data Transfer Agreements, or adequacy
decisions), and that additional safeguards are implemented to ensure data security and compliance with
applicable legal frameworks.
|
|
Security
|
|
Your personal information is important. Paramount Transportation Systems maintains reasonable physical,
electronic and procedural safeguards designed to protect all data. Paramount Transportation Systems
regularly reviews receipt, delivery, use, security standards, and procedures for handling all information both
internally and externally to protect against unauthorized disclosure, use or access to personal information.
Paramount Transportation Systems limits contact to those employees, agents and suppliers based on the
services and functions each entity is providing.
If you should have a question or concern please use the contact information under Compliance above.
|
|
Changes to the Privacy Statement
|
|
Paramount Transportation Systems reserves the right to amend the Privacy Statement at any time and at its
sole discretion. Any changes to the Privacy Statement will be made available on the website prior to
becoming effective.
|
|
Your Rights
|
|
Depending on your country of residence, you may also have the following rights under local privacy laws:
|
|
• |
The right to access, correct, amend or delete inaccurate information. |
|
• |
The right to withdraw consent at any time, where processing is based on consent. |
|
• |
The right to object to or limit certain types of processing, including direct marketing or profiling. |
|
• |
The right to lodge a complaint with your local data protection authority. |
|
• |
The right to data portability, allowing you to obtain and reuse your personal data across different services. |
|
• |
The right to designate a representative to act on your behalf in exercising your privacy rights (as under CCPA or other U.S. state laws). |
|
• |
The right to transparency regarding any automated decision-making or profiling. |
|
• |
Requests to exercise these rights may be made by contacting Paramount Transportation Systems at privacy@pts-moves.com |
|
• |
Paramount Transportation Systems employs limited use automatic data collection technology on all websites or services. The tracking technology includes cookies (see below) to collect information such as your IP address, Internet service provider, browser type, operating system and language, referring and exit page URLs, |
|
|
OUR WEBSITE
|
|
Data Collection Technology
|
|
Paramount Transportation Systems employs limited use automatic data collection technology on all websites
or services. The tracking technology includes cookies (see below) to collect information such as your IP
address, Internet service provider, browser type, operating system and language, referring and exit page
URLs, date and time, amount of time spent on particular pages, what sections of the websites you visit,
number of links you click while on the websites and other data. Please be advised that if you opt out of any
service, you may not be able to use the full functionality of the website or service. Other than rate requests
explicitly submitted on Paramount Transportation Systems forms. Paramount Transportation Systems does
not gather personal information of any kind.
|
|
Visiting other Internet Sites and Social Media
|
|
Paramount Transportation Systems is not responsible or liable for third-party sites accessed through a
Paramount Transportation Systems website. Other Internet sites including those which may be linked to/
from the Paramount Transportation Systems website may have their own privacy policies or no policy at all.
The inclusion of any link, including social media links, does not necessarily imply we endorse the third party
company, its Internet site or any services it may promote.
|
|
Cookies
|
|
Paramount Transportation Systems websites may make use of "cookies" to measure website activity and provide analytics. A cookie is an element of data that a website can send to your browser which may then
store the cookie on your hard drive. Cookies cannot be used to collect sensitive information about your
computer or data residing on your computer. Most major websites use this technology and most browsers are
set up to accept them.
Visitors may disable cookies by visiting their browser settings and adjusting their browser's cookie
settings; however, disabling cookies may interfere with the ability to view certain content on Paramount
Transportation Systems sites.
|
|
Revision History
|
|
VERSION
|
DATE
|
REVISION AUTHOR
|
SUMMARY OF CHANGES
|
1.9
|
25 July 2025
|
Silvia Louro, Director, Quality & Compliance
|
DPF Updates
|
1.8
|
24 May 2025
|
Silvia Louro, Director, Quality & Compliance
|
Document review
|
1.7
|
12 Nov 2024
|
Silvia Louro, Director, Quality & Compliance
|
Revised Suppliers & Third Parties section
|
1.6
|
01 April 2024
|
Silvia Louro, Director, Quality & Compliance
|
Document review
|
1.5
|
03 April 2023
|
Silvia Louro, Director, Quality & Compliance
|
Document review
|
1.4
|
01 April 2022
|
Silvia Louro, Director, Quality & Compliance
|
Document review
|
1.3
|
01 April 2021
|
Silvia Louro, Director, Quality & Compliance
|
Document review
|
1.2
|
20 Dec 2020
|
Silvia Louro, Director, Quality & Compliance
|
Revised compliance section
|
1.1
|
16 Jan 2020
|
Louis Rast, Group Director
|
Document review
|
1.0
|
04 June 2018
|
Phil Joyaux, IT Director
|
|
|
|
|